Clay Jam Privacy Policy
This Privacy Policy covers both Clay Jam Classic (ad-free) and Clay Jam.
YumYumYukYuk Ltd ("YumYumYukYuk", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal data when you use Clay Jam Classic, Clay Jam, and any related mobile game, website, or online service that links to this Privacy Policy (the "Services").
YumYumYukYuk Ltd is the data controller responsible for deciding how and why your personal data is processed. If you have any questions, contact us using the details in Section 10, Contact Us.
Which Game Are You Playing?
| Feature | Clay Jam Classic (ad-free) | Clay Jam |
|---|---|---|
| Audience | General audiences | 13+ |
| Ads | No | Yes |
| Personalized ads | No | Where permitted and subject to consent where required |
| In-app purchases | No | Yes |
| Advertising identifiers used for ads | No | Where available, permitted, and subject to consent where required |
| Analytics and crash diagnostics | Yes | Yes |
| Gameplay and basic device analytics | Yes | Yes |
| UMP consent messaging | No | Yes, where required |
1. What Personal Data We Collect
We collect personal data in a lawful and fair way. The data we collect is limited to what is relevant and necessary for the purposes described in this Privacy Policy.
1.1 Data You Provide to Us
Neither Clay Jam Classic nor Clay Jam requires a user account.
We may collect personal data that you choose to provide when you contact us for support, send feedback, respond to surveys, or otherwise communicate with us. This may include:
- your email address;
- your name or nickname, if you provide one;
- the content of your message;
- screenshots, attachments, or diagnostic details that you choose to send;
- our communication records with you.
Please do not send us sensitive personal data, real-world identity documents, private contact details, or other information that is not needed for your request.
1.2 Data Collected in Both Games
When you use either Clay Jam Classic or Clay Jam, we and our service providers may automatically collect limited data needed to operate, maintain, secure, and improve the game, including:
- Basic Device and Technical Data: device model, manufacturer, operating system, system language, time zone, screen information, CPU information, storage information, network information, app version, and similar technical information.
- Gameplay and Usage Data: game access time, session information, level progress, scores, achievements, play time, feature usage, and other gameplay or usage information.
- Crash and Diagnostic Data: crash logs, error reports, performance events, diagnostic events, and similar technical information.
- Approximate Location Data: approximate country or region derived from technical information such as IP address. We do not collect precise GPS location.
- Analytics Identifiers: app instance IDs, randomly generated user IDs, or similar identifiers used for analytics, diagnostics, crash reporting, security, and fraud prevention.
1.3 Clay Jam Classic (ad-free)
For Clay Jam Classic:
- we do not show ads;
- we do not use advertising identifiers for advertising;
- we do not collect ad interaction data;
- we do not offer in-app purchases;
- we do not collect purchase validation data.
Clay Jam Classic only collects limited analytics, diagnostics, crash, gameplay, and basic device data so we can operate, maintain, and improve the game.
1.4 Clay Jam
For Clay Jam, we may also collect:
- Advertising Identifiers: advertising identifiers such as IDFA or GAID where available and permitted, and where consent has been obtained when required by law.
- Ad Interaction Data: data about advertisements shown in Clay Jam, such as ad impressions, ad views, clicks, rewards, ad placement, ad performance, and related measurement or fraud-prevention information.
- Ad Mediation Data: data needed to request, serve, measure, limit, and optimize ads through advertising networks and mediation partners.
- Purchase Data: if you make an in-app purchase through Google Play or the App Store, we may receive purchase-related information from the relevant app marketplace, such as product purchased, transaction time, transaction status, order or receipt identifiers, storefront or country information, and encrypted purchase validation data. We do not collect or store your payment card details.
1.5 Data We Receive from Third Parties
For both games, we may receive information from analytics providers, crash reporting providers, app marketplaces, or other service providers where needed to operate the game, provide support, maintain security, or comply with law.
For Clay Jam, we may also receive information from advertising partners, mediation providers, measurement providers, privacy and consent management providers, and app marketplaces where needed to show ads, measure ad performance, manage consent, prevent fraud, verify purchases, or comply with law.
Data handled directly by Google Play, the App Store, or other third-party platforms is also governed by those platforms' own privacy policies.
1.6 Sensitive Personal Data
Our games are not designed to collect sensitive personal data, such as precise location, health data, biometric data, racial or ethnic origin, political opinions, religious beliefs, sexual orientation, or government identifiers. If we become aware that sensitive personal data has been provided to us by mistake, we will take reasonable steps to delete it.
2. How We Use Your Personal Data
We use personal data for the following purposes.
| Purpose | Clay Jam Classic (ad-free) | Clay Jam |
|---|---|---|
| Operate and maintain the game | Yes | Yes |
| Fix bugs and crashes | Yes | Yes |
| Improve performance and gameplay | Yes | Yes |
| Analytics and diagnostics | Yes | Yes |
| Customer support | Yes, if you contact us | Yes, if you contact us |
| Show ads | No | Yes |
| Personalized or targeted ads | No | Where permitted and subject to consent where required |
| Non-personalized or contextual ads | No | Yes |
| Ad measurement, frequency capping, and fraud prevention | No | Yes |
| In-app purchase validation | No | Yes, if you make a purchase |
| Security and fraud prevention | Yes | Yes |
| Legal compliance | Yes | Yes |
More specifically, we may use personal data as follows:
| Purpose | Examples of Processing | Data Categories | Legal Basis Where Applicable |
|---|---|---|---|
| Service provision and maintenance | To operate the game, deliver game functionality, provide updates, fix bugs, and ensure the game works correctly on your device. | Basic Device and Technical Data; Gameplay and Usage Data; Crash and Diagnostic Data; Analytics Identifiers | Contractual necessity or legitimate interests |
| Game performance and improvement | To understand how players use the game, improve stability and performance, diagnose crashes, balance gameplay, and improve the user experience. | Basic Device and Technical Data; Gameplay and Usage Data; Crash and Diagnostic Data; Analytics Identifiers | Legitimate interests or consent where required |
| Customer support | To respond to questions, support requests, complaints, and feedback. | Data You Provide to Us; Basic Device and Technical Data; Purchase Data where relevant | Contractual necessity or legitimate interests |
| Advertising in Clay Jam | To deliver personalized or targeted ads where permitted, deliver non-personalized or contextual ads, measure ad performance, limit ad frequency, prevent ad fraud, and operate ad mediation. | Advertising Identifiers; Basic Device and Technical Data; Ad Interaction Data; Approximate Location Data derived from IP address | Consent for personalized ads where required; legitimate interests for contextual ads, measurement, fraud prevention, and frequency capping where permitted |
| In-app purchase fulfilment in Clay Jam | To verify purchases, deliver purchased items, prevent purchase fraud, and handle purchase-related support. | Purchase Data; Analytics Identifiers; Data You Provide to Us where relevant | Contractual necessity; legal obligations; legitimate interests |
| Security and fraud prevention | To protect the games, users, and our business, detect abuse, verify purchases, prevent fraud, and maintain service integrity. | Basic Device and Technical Data; Gameplay and Usage Data; Crash and Diagnostic Data; Analytics Identifiers; Purchase Data and Ad Interaction Data where relevant | Legitimate interests; legal obligations |
| Legal compliance | To comply with legal obligations, respond to lawful requests, keep records required by tax or commercial law, and establish or defend legal claims. | Data relevant to the legal obligation or request | Legal obligations; legitimate interests |
Where we rely on legitimate interests, we have considered whether our interests are necessary and balanced against your privacy rights. These interests include operating and improving the games, maintaining security, preventing fraud, supporting users, and understanding how the games are used.
Where we rely on consent, you may withdraw that consent at any time through in-game privacy settings where available, through your device settings, or by contacting us.
3. Advertising
Clay Jam Classic (ad-free)
Clay Jam Classic does not show ads. We do not use advertising identifiers, ad mediation, ad networks, or ad interaction data in Clay Jam Classic.
Clay Jam
Clay Jam is supported by advertising. We work with advertising networks, mediation providers, measurement providers, and related technology partners to show ads and measure their effectiveness.
Clay Jam may show:
- personalized or targeted ads where permitted, and where consent has been obtained when required by law;
- non-personalized or contextual ads;
- rewarded ads or other ad formats used to support the game.
For ad delivery, ad mediation, measurement, optimization, fraud prevention, and frequency capping, we may share:
- Advertising Identifiers;
- Basic Device and Technical Data;
- Ad Interaction Data;
- Approximate Location Data derived from IP address.
Advertising partners may process certain data as independent controllers, joint controllers, or service providers depending on the specific processing activity and applicable law. Their processing may be governed by their own privacy policies.
For users in the EEA and UK, personalized advertising is based on consent where required. We use a consent management platform, such as Google UMP, to request and manage advertising choices. You may withdraw or change consent at any time through the in-game privacy settings where available. If you do not consent to personalized ads, you may still see non-personalized or contextual ads.
On Apple devices, we will request permission through Apple's App Tracking Transparency framework before accessing the IDFA where required by Apple policy.
We do not use tracking data to track users across third-party apps or websites except where permitted by platform rules and user consent has been obtained.
For users in the United States, some disclosures of identifiers or ad interaction data to advertising partners for cross-context behavioral advertising may be considered a "sale" or "sharing" under certain privacy laws, even though we do not sell personal data for money. Where required, you may opt out using in-game privacy settings, a "Do Not Sell or Share My Personal Information" control where available, your device settings, or by contacting us.
4. In-App Purchases
Clay Jam Classic (ad-free)
Clay Jam Classic does not offer in-app purchases.
Clay Jam
Clay Jam may offer in-app purchases. If you make an in-app purchase, the transaction is processed by Google Play, the App Store, or another applicable app marketplace. We do not receive your payment card details.
We may receive purchase validation data from the app marketplace so we can:
- verify the purchase;
- deliver purchased content or features;
- prevent purchase fraud;
- provide purchase-related support;
- comply with legal, tax, accounting, or platform requirements.
6. International Transfers of Personal Data
Because our games are distributed globally and use global service providers, your personal data may be transferred to, stored in, or processed in countries other than your country of residence, including the United Kingdom, the United States, the European Economic Area, and other countries.
For Clay Jam, advertising partners and mediation providers may also process data in other countries.
Where international transfers require legal safeguards, we rely on appropriate mechanisms such as adequacy decisions, Standard Contractual Clauses, Data Privacy Framework certifications, contractual protections, or other lawful transfer mechanisms.
7. Data Security and Data Retention
We use reasonable administrative, technical, and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized access, disclosure, or misuse.
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Examples include:
- support communications may be kept while needed to respond to your request and maintain records;
- analytics, gameplay, crash, and diagnostic data may be retained according to our retention settings and the retention practices of our service providers;
- for Clay Jam, advertising data may be retained according to our retention settings and the retention practices of our advertising partners;
- for Clay Jam, purchase records may be kept as needed for purchase validation, fraud prevention, tax, accounting, and legal requirements;
- data may be retained longer where necessary for security, fraud prevention, dispute resolution, or legal compliance.
When personal data is no longer needed, we will delete it, anonymize it, or otherwise handle it in accordance with applicable law.
8. Your Legal Rights
Your rights depend on where you live and the laws that apply to you. These rights may include:
- the right to access personal data we hold about you;
- the right to correct inaccurate personal data;
- the right to request deletion of personal data;
- the right to restrict or object to certain processing;
- the right to withdraw consent where processing is based on consent;
- the right to receive a copy of certain personal data in a portable format;
- the right to opt out of targeted advertising, sale, or sharing where applicable;
- the right to lodge a complaint with a data protection authority.
For Clay Jam, you may also be able to manage advertising choices through in-game privacy settings, Google UMP consent controls where available, platform privacy settings, or device advertising settings.
You can exercise your rights by contacting us at the details in Section 10. We may ask you to verify your identity and jurisdiction before responding. We will respond within the time required by applicable law.
We do not use personal data to make decisions based solely on automated processing that produce legal or similarly significant effects.
9. Children's Privacy
Clay Jam Classic (ad-free)
Clay Jam Classic is suitable for general audiences and may be used by children. It does not show ads, does not offer in-app purchases, does not use advertising identifiers for ads, and does not serve personalized or targeted advertising.
Clay Jam Classic collects limited analytics, diagnostics, crash, gameplay, and basic device data to support the internal operation of the game, including maintaining functionality, understanding performance, fixing bugs, and improving gameplay.
We do not knowingly collect names, email addresses, precise location, photos, contacts, or other personal details from children in Clay Jam Classic unless a parent or guardian contacts us and chooses to provide that information.
Clay Jam
Clay Jam is intended for users aged 13 and older. We do not knowingly collect personal data from children under 13 through Clay Jam, and we do not knowingly serve personalized or targeted advertisements to children where prohibited by applicable law or platform policy.
If we learn that a user under 13 is using Clay Jam in a way that requires parental consent under applicable law, we will take appropriate steps to delete the data or restrict processing.
Where required by platform policy or applicable law, we disable personalized advertising for users identified as children or users in child-directed contexts.
Parent and Guardian Requests
If you are a parent or guardian and believe that we have collected personal data from a child in a way that is not described in this Privacy Policy, or served targeted advertising to a child in violation of this Privacy Policy or applicable law, please contact us. If we confirm that such data has been collected, we will take appropriate steps to delete it or otherwise comply with applicable law.
10. Contact Us
If you have questions, complaints, feedback, or requests about this Privacy Policy or our handling of personal data, contact us at:
YumYumYukYuk Ltd
International House, 100 Menzies Road
St Leonards-on-Sea
Hastings, East Sussex TN38 9BB
United Kingdom
Email: [email protected]
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date and provide notice where required by law or platform policy. We encourage you to review this Privacy Policy periodically.
12. Regional Terms
12.1 EEA, Switzerland, and United Kingdom
If you are located in the EEA, Switzerland, or the United Kingdom, we process your personal data under applicable data protection laws, including the GDPR or UK GDPR where applicable.
The legal bases we rely on may include contractual necessity, legitimate interests, consent, and legal obligations, as described in Section 2.
For Clay Jam, personalized advertising is based on consent where required. You may withdraw or change your consent through in-game privacy settings where available or by contacting us.
Where required by applicable law, analytics technologies are used only with consent.
You may have the right to lodge a complaint with your local data protection authority. If you are in the United Kingdom, you may contact the Information Commissioner's Office.
Where we transfer personal data outside your country or region, we use appropriate safeguards as described in Section 6.
12.2 United States
Residents of certain US states may have additional privacy rights, including the right to know, access, correct, delete, obtain a copy of personal data, opt out of targeted advertising, opt out of sale or sharing, and appeal certain decisions.
Under California privacy law and similar US state laws, "sale" and "sharing" may include disclosing advertising identifiers or other personal data to advertising partners for cross-context behavioral advertising, even where no money is exchanged for that data.
Clay Jam Classic does not sell or share personal data for advertising and does not use targeted advertising.
Clay Jam may disclose advertising identifiers or other personal data to advertising partners for cross-context behavioral advertising where permitted. You may opt out of such sale, sharing, or targeted advertising through in-game privacy settings where available, through device advertising settings, or by contacting us.
We will not discriminate against you for exercising your privacy rights, unless permitted by law. You may designate an authorized agent to make a request on your behalf where allowed by law. We may require proof of authorization and may need to verify your identity directly.
If we deny a request and applicable law gives you a right to appeal, you may appeal by contacting us using the details in Section 10.
12.3 Brazil
If you are located in Brazil, we process your personal data in accordance with the Lei Geral de Proteção de Dados (LGPD) where applicable. We rely on valid legal bases such as performance of a contract, compliance with legal obligations, legitimate interests, and consent.
Brazilian residents may have additional rights, including the right to confirm whether we process personal data, access data, correct data, request anonymization or deletion, obtain information about sharing, and withdraw consent.
12.4 Japan
If you are located in Japan, we process personal data in accordance with the Act on the Protection of Personal Information (APPI) where applicable. You may have additional rights to request disclosure, correction, deletion, suspension of use, or cessation of third-party provision of retained personal data.
12.5 Other Regions
You may have additional privacy rights depending on your country, province, state, or region. Contact us if you want to exercise a privacy right or ask questions about how we process your personal data.